It’s time to see how well you can do! There are 10 questions below that will help you see where you are in your progress. Once you have written your answer, hover over (or tap on the phone) the question to see answers and explanations. You can do it!
WarningPlease do keep in mind that we can’t guarantee the accuracy of this quiz, so we do recommend you also run through a full-length practice exam. We’ll recommend some good options in the resources section at the bottom of this page.
Question 1: Which of the following terms refers to each manager’s right to assign projects to team members?
Managers cannot handle everything themselves every day – there simply isn’t enough time! It is important that they understand how to delegate responsibility to those who work for them.
Question 2: Supervisors carry out planning based on whose long-term goals?
b. upper management
While supervisors call the shots for their teams, they ultimately report to upper management. Upper management is in charge of figuring out the long-term goals for the company, and managers and employees are the ones who execute those plans.
Question 3: Delegating through the parity principle would give a supervisor the sense that…
a. He has a balance of authority and responsibility
b. She has enough authority but no responsibility
c. He has enough responsibility but no authority
d. She can meet her responsibilities with her current level of authority.
The Parity principle defines the level of authority being equal to that of the level of responsibility. You cannot complete a task if you don’t have the authority to access all necessary resources. Without that access, you cannot meet your responsibilities. Parity is all about meeting your responsibilities with appropriate authority.
Question 4: Which term would indicate the type of employee who works in manufacturing?
a. An engineer
b. A line employee
c. A fixed-term employee
d. A department supervisor
A line employee is someone who works in the day to day operations creating the products that companies sell. These are also known as “front-line employees”. These are the workers who are most likely to handle the manual labor and production of the company operations. Sometimes, they are referred to derogatorily as “grunts”.
Question 5: For which of the following should an employee seek company offered counseling?
a. career planning
b. retirement planning
c. filing formal grievances
d. substance abuse
Employee assistance programs are there to help employees with mental or emotional problems. Addiction, marital counseling, and emotional disorders are all things that will negatively affect an employee’s performance. Assistance programs are offered by very good companies that care about their employees’ well-being.
Question 6: During an interview with a job candidate, which of the following questions can a human resources interviewer ask?
a. Do you plan to have children in the near future?
b. What is your sexual orientation?
c. Are you legally able to work in this country?
d. Do you have health issues that would interfere with your work?
Question 7: Physiological needs, acceptance, safety, esteem, and self-actualization are the levels of what?
a. Maslow’s Hierarchy of Needs
b. Hertzberg’s Theory of Motivation
c. Hawking’s Theory of Everything
d. Lewin’s Change Theory
Question 8: All disciplinary actions in the workplace begin with whom?
c. human resources manager
d. union steward
A supervisor is directly responsible for initiating disciplinary actions regarding employees under his or her management. While a union steward may be part of the process, he or she cannot officially discipline an employee. In fact, stewards are more likely to be the defenders of the employees, not the disciplinarians.
Question 9: Which of the following are necessary parts of the controlling process?
a. creating performance goals
b. disciplinary actions
c. monitoring performance
d. all of the above
If a supervisor is going to properly measure performance of his or her employees, all of these factors must be considered. A supervisor cannot measure performance based on a happy employee who smiles every day 😊 There have to be outcomes with specific, measurable features to get a clear sense of how an employee is doing in his or her job.
Question 10: Of the following, which organization is responsible for enforcing labor laws?
The US Department of Labor is an organization that collects data and information about employment across the country. The National Labor Relations Board is responsible for the enforcement of basic labor laws. The AFL-CIO is a union and obviously, Homeland Security has much more important things to worry about 😊
More DSST Study Resources
Are you at the beginning of your study process, or just looking for a couple more practice questions to finish prepping for your exam? In either case, you can find some of my favorite resources below. Some of the links below are affiliate (Amazon for instance), which means they’ll pay us a few bucks for every purchase through the link. Feel free to use those links if you want to support the site, but you can also just Google the title or pick the book up at your local library.
Official DSST Practice Test: Ok, so the DSST website isn’t the most inviting, but it will give you the best approximation of the real exam experience. Also, the official practice test is quite affordable (currently just $5 per practice exam).
Mometrix – DSST Principles of Supervision: Textbooks are great as far as they go, but I’d generally recommend you opt for this exam guide instead. It tends to cut through the confusion and help you accelerate your learning process.
InstantCert Academy: Another website with a very dated design, but as ancient as it looks, this is actually an incredibly valuable resource. Basically, you get a massive set of flashcards that you can use to learn Supervision and to really solidify that knowledge so you’re ready for the exam.
Plenty of other resources exist – just do a quick internet search – but these are a fantastic start, and probably all you really need. I’ve personally done some exams with just InstantCert and the official practice test.